
Products
Greeting & Reception Robot
Product Name: Greeting & Reception Robot
Robot Dimensions (L x W x H): 390mm x 380mm x 1030mm
Robot Weight: 30kg
Operating Speed: 0–1 m/s (automatic speed adjustment)
Battery Life: 6–8 hours
Climbing Ability: < 5°
Obstacle Clearance: < 15mm
Screen Sizes:
Operation Screen: 13.3-inch touchscreen
Display Screen: 18.5 inches
Description
Smart Reception Robot

A New Era of Smart Service
The Smart Reception Robot is a commercial reception service robot featuring a comprehensively optimized interactive experience. It offers functions including greeting and reception, guided navigation, consultation and communication, patrol commentary, promotional display, and security patrol. It achieves smooth and fast movement with flexible and precise obstacle avoidance, while human-like verbal communication bridges the gap between humans and machines.
The robot is equipped with a variety of smart hardware components to meet the functional needs of various scenarios – supporting multi-scenario and diversified service requirements – providing customers with intelligent and personalized services – achieving cost reduction and efficiency improvement.
Greeting & Reception
Patrol Commentary
Guided Navigation
Promotional Display
Consultation & Communication
Security Patrol
Automatic Elevator Boarding
Automatic Charging

Etiquette Greeting
Facial recognition – automatically identifies visitors
Human-like proactive greeting and welcoming
Creates a first impression of intelligent service for visitors
Builds a positive brand image for the enterprise

Guided Tour Service
Customizable patrol routes – multi-language follow-along commentary service
Customizable commentary content – immersive guided tours for an in-depth viewing experience
Visitors can wear headphones for audio – no external speaker sound – enhances the guided tour experience

Information Consultation
Daily inquiries: Natural language system – understands and communicates naturally – millions of Q&A resources – it can tell you almost anything
Ticket inquiries: Calendar-based ticket availability – remaining ticket inventory display – ticket discount policy inquiries

Large-Screen Display – Marketing Expert
Unique dual-screen design – ultra-clear 18.5-inch large screen – excellent touch interaction experience
Plays videos, images, and various promotional advertisements
Attracts foot traffic – achieves marketing and promotional goals

Security Patrol
Built-in blacklist face database (person of interest database)
Equipped with high-definition cameras – real-time image transmission to the backend during patrol for simultaneous monitoring and analysis
Real-time face comparison – identifies persons of interest – quickly determines if an individual is flagged – triggers real-time alerts

Data Collection & Storage (This feature is currently under development...)
Visitor count statistics
Inquiry data statistics
Collection of visitor feedback and suggestions

Hardware Overview
Operation Screen
Emergency Stop Button
High-Definition Large Display Screen
Depth Camera
Ultrasonic Sensors
Rear Camera
Speakers
Power Switch
LiDAR
Charging Contacts (bottom)

FAQs
A: We focus on 12 core industrial product categories, mainly including:
Safety protection equipment: metal detectors, security scanners, security checkpoint platforms, safety bollards
Storage solutions: safes, security trays, anti-theft storage cabinets
Warning signs: various warning tapes, safety sign boards
Smart industrial equipment: IoT sensors, smart monitoring devices
Personal protective equipment (PPE): safety helmets, protective clothing, protective gloves, etc.
Firefighting equipment: fire extinguishers, fire hydrants, emergency lighting
Tools and hardware: industrial-grade manual/power tools
Electrical components: circuit breakers, cables, distribution boxes
Logistics packaging: pallets, returnable containers, packaging materials
Cleaning supplies: industrial cleaners, dust removal equipment
Office supplies: office furniture, stationery consumables
Other industrial consumables
All products comply with international quality standards (ISO9001, CE certification, etc.).
A: We support combined orders across multiple product categories to lower the minimum order threshold for individual items. For further inquiries, please contact our sales team for accurate quotations.
A: Yes, we offer OEM/ODM customization services:
Logo customization: Print your brand logo on the products.
Specification adjustments: Dimensions, colors, and materials can be modified according to your requirements.
Packaging design: Customized outer packaging boxes and instruction manuals.
Function development: Tailored functional features for specific application scenarios.
A: We implement full-process quality control:
Supplier screening: We partner only with factories that are ISO9001 certified.
Incoming material inspection: 100% random sampling inspection is conducted before raw materials are accepted into storage.
Production process monitoring: Real‑time quality checks are performed at critical production stages.
Outgoing inspection: Random sampling tests are carried out on each batch before shipment.
Third‑party certification: We regularly commission international testing agencies such as SGS and TÜV for independent verification.
Warranty commitment: All products come with a 12‑ to 24‑month warranty period.
Should any quality issues arise, we promise to:
Offer free return or exchange within 7 days.
Bear the round‑trip shipping costs.
Provide technical support to resolve any usage problems.
A: Our quotations are typically provided on either FOB (Free on Board) or CIF (Cost, Insurance and Freight) terms:
FOB price includes:
Product cost
Domestic transportation to the port of shipment
Export customs clearance fees
Does not include: international freight charges and import duties.
CIF price includes:
All FOB items
International ocean/air freight
Marine/aviation insurance
Does not include: destination port clearance fees and inland transportation costs.
Additional charges that may apply:
Customization fees (for logo/specification modifications)
Special packaging fees (wooden crates, moisture-proof packaging, etc.)
Rush order fees (for expedited delivery)
We clearly list all cost breakdowns in our quotation, with no hidden charges.
A: We support a variety of international payment methods, including PayPal, Letter of Credit (L/C), Alibaba Trade Assurance, and RMB (CNY) bank transfers.
Payment Terms:
Sample orders: 100% prepayment.
Regular orders: 30% deposit + 70% balance payment before shipment.
Long-term cooperative clients: Credit terms (Net 30/60/90) may be applied upon request











