
Products
Greeting & Reception Robot
Product Name: Greeting & Reception Robot
Product Color: Misty White + Tech Black
Exterior Material: PC + ABS eco-friendly materials
Product Dimensions: 420 x 420 x 1060 mm
Net Weight: 22.3 kg
Screen Size: 15.3 inches
Operating Time: 9 hours
Operating System: Based on Android 9.2
RAM: 8GB
Storage: 64GB
Movement Speed: Max speed 1.2 m/s, Normal speed 0–0.7 m/s
Network Configuration: WiFi 2.4G/5G, 4G full network support, 5G full network support (customizable)
Battery Capacity: 12Ah
Motion System: Dual-wheel differential drive – 2 drive wheels + 3 caster wheels
Remote Functions: Remote operation, remote video, remote monitoring, remote OTA system upgrades
Optional Functions: Tray, backpack, holographic display, temperature measurement, disinfection
Input Power: 29.4V / 7.8A
Main Processor: Qualcomm Snapdragon 845 – octa-core processor – 2.8GHz
Sensors: 7 cameras, 9-axis gyroscope sensor set, infrared ranging and depth vision
LiDAR: 1 LiDAR unit – detection angle: 270° – coverage range: 15 meters
MIC Array: Pickup angle: 360° – Pickup range: 5 meters – Number of microphones: 6 – Pickup functions: sound source localization, far-field pickup, and echo cancellation
Description
Y Series – Xiaobao
Multi-Scenario Smart Cloud Platform Commercial Service Robot
Smart Integration for a Better Life

Providing Multi-Functional Customizable Industry Solutions
Guarding the development of the era with AI – ushering in a new era of intelligent service robots
Government Service Halls
Bank Lobbies
Campus Service Areas
Cultural Exhibition Halls
Hospital Guidance
Airports & Subway Stations

Cute Design – Warm and Approachable
270° Detection Range
New Autonomous Obstacle Avoidance Mode
6 Microphone Pickup Functions – More precise interaction
9-Hour Standby Time – Never slacks off on the job
Inspired by a kitten design – making Xiaobao cuter and more readily accepted.

Core Product Functions
Smart Greeting
Comprehensive Professional Commentary
Intelligent Guided Tours
IoT Connectivity
Promotional Platform
Smart Backend Control
Entertainment Functions

Greeting & Reception
Provides active visitor greeting – customizes welcome messages based on different visitor profiles – creates a welcoming and home-like experience for guests.
Business Inquiry
Through voice, text, video, and other interactive methods – provides inquiry assistance and custom Q&A for visitors – enables guided business processing – improves service efficiency.
Guided Tours & Commentary
Based on indoor positioning and navigation technology – achieves precise navigation in complex scenarios – customizes different commentary routes based on requirements – offers a comprehensive understanding of the visit from multiple perspectives.

Smart Guided Tours
Xiaobao can activate automatic patrol mode when idle – moves randomly within the venue according to preset rules – broadcasts relevant policies and advertising information – improving promotional coverage.

IoT Connectivity
The robot connects with the venue's central control system – enabling coordinated control of large screens, lighting, and other devices. During commentary, the robot automatically controls various exhibition items in the venue.
Through voice commands, the robot can control various devices in the venue – integrated with the central control system – allows turning the entire exhibition hall on or off with a single voice command.

Multi-Scenario IP Customization
Customizes the robot's appearance/skin according to the on-site style required by the customer – making the robot better fit the service scenario and integrate more seamlessly into daily operations.

Multi-Function Accessory Customization
Expands and customizes functions based on the customer's specific needs – the robot is equipped with RMB expansion board / EIB expansion board – supports external USB/TYPE-C interface function expansion modules – meets various secondary development requirements.

Wide-angle camera
15.3-inch screen
Cargo tray
High-fidelity speaker
Depth camera
Global shutter camera
LiDAR
Removable silicone head cover
Rotatable arms
Emergency stop button

FAQs
A: We focus on 12 core industrial product categories, mainly including:
Safety protection equipment: metal detectors, security scanners, security checkpoint platforms, safety bollards
Storage solutions: safes, security trays, anti-theft storage cabinets
Warning signs: various warning tapes, safety sign boards
Smart industrial equipment: IoT sensors, smart monitoring devices
Personal protective equipment (PPE): safety helmets, protective clothing, protective gloves, etc.
Firefighting equipment: fire extinguishers, fire hydrants, emergency lighting
Tools and hardware: industrial-grade manual/power tools
Electrical components: circuit breakers, cables, distribution boxes
Logistics packaging: pallets, returnable containers, packaging materials
Cleaning supplies: industrial cleaners, dust removal equipment
Office supplies: office furniture, stationery consumables
Other industrial consumables
All products comply with international quality standards (ISO9001, CE certification, etc.).
A: We support combined orders across multiple product categories to lower the minimum order threshold for individual items. For further inquiries, please contact our sales team for accurate quotations.
A: Yes, we offer OEM/ODM customization services:
Logo customization: Print your brand logo on the products.
Specification adjustments: Dimensions, colors, and materials can be modified according to your requirements.
Packaging design: Customized outer packaging boxes and instruction manuals.
Function development: Tailored functional features for specific application scenarios.
A: We implement full-process quality control:
Supplier screening: We partner only with factories that are ISO9001 certified.
Incoming material inspection: 100% random sampling inspection is conducted before raw materials are accepted into storage.
Production process monitoring: Real‑time quality checks are performed at critical production stages.
Outgoing inspection: Random sampling tests are carried out on each batch before shipment.
Third‑party certification: We regularly commission international testing agencies such as SGS and TÜV for independent verification.
Warranty commitment: All products come with a 12‑ to 24‑month warranty period.
Should any quality issues arise, we promise to:
Offer free return or exchange within 7 days.
Bear the round‑trip shipping costs.
Provide technical support to resolve any usage problems.
A: Our quotations are typically provided on either FOB (Free on Board) or CIF (Cost, Insurance and Freight) terms:
FOB price includes:
Product cost
Domestic transportation to the port of shipment
Export customs clearance fees
Does not include: international freight charges and import duties.
CIF price includes:
All FOB items
International ocean/air freight
Marine/aviation insurance
Does not include: destination port clearance fees and inland transportation costs.
Additional charges that may apply:
Customization fees (for logo/specification modifications)
Special packaging fees (wooden crates, moisture-proof packaging, etc.)
Rush order fees (for expedited delivery)
We clearly list all cost breakdowns in our quotation, with no hidden charges.
A: We support a variety of international payment methods, including PayPal, Letter of Credit (L/C), Alibaba Trade Assurance, and RMB (CNY) bank transfers.
Payment Terms:
Sample orders: 100% prepayment.
Regular orders: 30% deposit + 70% balance payment before shipment.
Long-term cooperative clients: Credit terms (Net 30/60/90) may be applied upon request











