
Products
Greeting & Reception Robot
Product Name: Greeting & Reception Robot
Total Weight: 45kg
Operating Time: ≥ 10 hours
Screen Size: 13.3 inches
Navigation Method: LiDAR navigation
Degrees of Freedom: 6 DOF
Power: 50W
Exterior Dimensions: L580 x W550 x H1500 mm
Movement Speed: 0–1.2 m/s
Charging Time: 2–3 hours
Positioning Accuracy: ±50mm
Battery Capacity: 15Ah
Control System: Android
Description
Alice Greeting & Reception Robot
Intelligent Greeting – Enhancing Service Experience

Facial Recognition
Knowledge Presentation
Video Playback
Auto-Return Charging
Identity Recognition
Entertainment Interaction
Voice Interaction
Security Patrol

A Robot That Understands Commercial Business Scenarios
The technical performance planning of public service robots balances practicality and technological innovation – giving the robot superior basic interaction capabilities – achieving differentiated industry applications.
High-Definition Pickup Microphone Array
High-Definition Touchscreen
Ultrasonic Obstacle Avoidance Sensors
High-Balance Chassis

Core Functions Introduction
Intelligent Greeting – Enhancing Service Experience
Greeting & Reception
Automatically detects people from different directions and routes – plays welcome and farewell messages – supports custom voice announcements and image displays – customizable for different countries and regional languages.
Mobile Advertising
13.3-inch high-definition touchscreen display – can display mobile advertisements, video playback, promotional alerts, product recommendations, product information queries, map displays, and more.
Business Inquiry
Custom voice dialogue – supports building industry-specific data models and extensive knowledge bases – answers various business inquiries from customers – continuously learns and optimizes through intelligence. (Customizable on demand.)
Facial Recognition System
Automatically detects and recognizes faces via camera – collects identity information – quickly searches and compares against the existing face database to identify individuals – proactively welcomes recognized visitors.
Business Transaction Processing
Facilitates customer transactions such as information inquiries, fee inquiries and payments, queue number registration, and other services. (Customizable on demand.)
Guided Navigation
Uses advanced navigation technology to map indoor environments – after voice interaction with the guest, the robot leads them to the designated location.
System Development Support
Open SDK and open API – supports secondary development based on application scenarios – allows adding exclusive customized functions – better aligned with actual application scenarios.
Autonomous Obstacle Avoidance
Equipped with multiple sensors – capable of autonomous positioning in complex environments – deep-optimized obstacle avoidance algorithm – perceives real-time environmental changes – bypasses obstacles on the planned path – selects the optimal route – reaches the target point.

FAQs
A: We focus on 12 core industrial product categories, mainly including:
Safety protection equipment: metal detectors, security scanners, security checkpoint platforms, safety bollards
Storage solutions: safes, security trays, anti-theft storage cabinets
Warning signs: various warning tapes, safety sign boards
Smart industrial equipment: IoT sensors, smart monitoring devices
Personal protective equipment (PPE): safety helmets, protective clothing, protective gloves, etc.
Firefighting equipment: fire extinguishers, fire hydrants, emergency lighting
Tools and hardware: industrial-grade manual/power tools
Electrical components: circuit breakers, cables, distribution boxes
Logistics packaging: pallets, returnable containers, packaging materials
Cleaning supplies: industrial cleaners, dust removal equipment
Office supplies: office furniture, stationery consumables
Other industrial consumables
All products comply with international quality standards (ISO9001, CE certification, etc.).
A: We support combined orders across multiple product categories to lower the minimum order threshold for individual items. For further inquiries, please contact our sales team for accurate quotations.
A: Yes, we offer OEM/ODM customization services:
Logo customization: Print your brand logo on the products.
Specification adjustments: Dimensions, colors, and materials can be modified according to your requirements.
Packaging design: Customized outer packaging boxes and instruction manuals.
Function development: Tailored functional features for specific application scenarios.
A: We implement full-process quality control:
Supplier screening: We partner only with factories that are ISO9001 certified.
Incoming material inspection: 100% random sampling inspection is conducted before raw materials are accepted into storage.
Production process monitoring: Real‑time quality checks are performed at critical production stages.
Outgoing inspection: Random sampling tests are carried out on each batch before shipment.
Third‑party certification: We regularly commission international testing agencies such as SGS and TÜV for independent verification.
Warranty commitment: All products come with a 12‑ to 24‑month warranty period.
Should any quality issues arise, we promise to:
Offer free return or exchange within 7 days.
Bear the round‑trip shipping costs.
Provide technical support to resolve any usage problems.
A: Our quotations are typically provided on either FOB (Free on Board) or CIF (Cost, Insurance and Freight) terms:
FOB price includes:
Product cost
Domestic transportation to the port of shipment
Export customs clearance fees
Does not include: international freight charges and import duties.
CIF price includes:
All FOB items
International ocean/air freight
Marine/aviation insurance
Does not include: destination port clearance fees and inland transportation costs.
Additional charges that may apply:
Customization fees (for logo/specification modifications)
Special packaging fees (wooden crates, moisture-proof packaging, etc.)
Rush order fees (for expedited delivery)
We clearly list all cost breakdowns in our quotation, with no hidden charges.
A: We support a variety of international payment methods, including PayPal, Letter of Credit (L/C), Alibaba Trade Assurance, and RMB (CNY) bank transfers.
Payment Terms:
Sample orders: 100% prepayment.
Regular orders: 30% deposit + 70% balance payment before shipment.
Long-term cooperative clients: Credit terms (Net 30/60/90) may be applied upon request











